Messaging the feedback seeker: When and How

In BIMINDI, you have the ability to message the feedback seeker directly for specific purposes related to their feedback request. The option to contact the seeker can be found on the Feedback Requests page, as explained in the article "Feedback Requests Page: Managing Your Feedback Interactions.".

It is important to note that you should only contact the seeker in the following cases:

1. Request for Additional Information: If you require additional information or clarification regarding the feedback request, you can reach out to the seeker to gather the necessary details.

2. Cancellation of Feedback Request: If there are exceptional circumstances that prevent you from fulfilling the feedback request, such as unforeseen circumstances or unavailability, you can use the Cancel feedback request to cancel to ensure a seamless cancellation process.

Remember to use the messaging feature responsibly and professionally, adhering to respectful communication practices and maintaining a constructive tone throughout the interaction.