Creating an Effective Feedback Channel: A Step-by-Step Guide for Feedbackers

Introduction

As a feedbacker on BIMINDI, creating a well-designed and engaging feedback channel is crucial for attracting seekers and providing valuable feedback services. In this guide, we will walk you through the process of creating a feedback channel and share best practices to optimize its effectiveness.

Step 1: Accessing the Feedback Channel Creation

To create a new feedback channel, navigate to the "My Feedback Channels" section on your dashboard and click on the "New Channel" button.

Step 2: Completing the Feedback Channel Form

Fill out the following fields in the feedback channel form:

• Name of the Feedback Channel: Choose a descriptive name that reflects the specific focus of your feedback channel.

• Summary or Short Description: Craft a concise summary that captures the essence of your feedback channel.

• Full Description: Utilize the WYSIWYG editor to personalize and provide detailed information about your feedback services, engaging potential seekers.

• Feedback Slots: Determine the number of slots available for feedback requests on the channel, where each slot represents a single, bookable feedback request. Once the slots are full, no more feedback requests can be made for this channel until you free up a slot when a request is completed.

• Response Time: Set a reasonable maximum time frame, in hours, within which you commit to answer to feedback requests.

  • Timely feedback boosts your reputation. Be realistic with slots and response times to avoid missed feedbacks and cancellations. Remember, you can always increase them later.

• Price: Specify the price for your feedback services. You can set a fixed price, allow seekers to pay what they want by adding a "+" to the minimum price, or enable the "The seekers can pay what they want, from a starting price" option.

• What Info do You Need from the Feedback Seeker?: Clearly communicate the information that seekers need to provide when submitting a feedback request.

• Type of File: Select the appropriate file type that seekers should upload for their feedback request, such as Document, PDF, Video, Audio, or Image.

• What the User Will Receive?: Specify the specific type of feedback or format that seekers will receive upon completion of the feedback request.

Step 3: Publish Your Feedback Channel

After completing the form, review your feedback channel details and ensure all information is accurate. Once satisfied, click the "Publish" button to make your feedback channel available on your public page.

Best Practices for Creating Feedback Channels

• Be Clear and Specific: Clearly define the focus and scope of your feedback channel to attract seekers who align with your expertise.
• Engage with Compelling Descriptions: Use the full description field to provide enticing details and engage seekers with your unique value proposition.
• Set Realistic Availability: Determine the number of feedback slots and response time that you can comfortably manage to ensure timely and quality feedback delivery.
• Price Appropriately: Consider the value of your feedback services and set a competitive price that reflects your expertise and the seekers' expectations.
• Request Relevant Information: Specify the necessary information from seekers to ensure you have all the required context for providing tailored feedback.
• Deliver Consistently: Strive to maintain a high level of professionalism and consistency in delivering feedback to build your reputation as a reliable feedbacker.

By following these steps and best practices, you can create an effective feedback channel that showcases your expertise, attracts seekers, and facilitates meaningful feedback exchanges.

Remember, creating engaging and valuable feedback channels is key to establishing yourself as a trusted feedbacker and maximizing your impact on the BIMINDI platform.